# An issue when open DICOM images

**URL:** <https://discourse.slicer.org/t/an-issue-when-open-dicom-images/15029>\
**Category:** Support\
**Created:** [December 12, 2020, 9:40pm UTC](https://discourse.slicer.org/t/an-issue-when-open-dicom-images/15029 "2020-12-12T21:40:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Magdy](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@Magdy](https://discourse.slicer.org/u/Magdy)\
**Post date:** [December 12, 2020, 9:40pm UTC](https://discourse.slicer.org/t/an-issue-when-open-dicom-images/15029/1 "2020-12-12T21:40:24Z")

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Hi Colleagues,  
Whenever I try to open dicom PET images, the following error persists:  
Traceback (most recent call last):  
File “D:\Progam Files\Slicer 4.10.2\lib\Slicer-4.10\qt-scripted-modules\DICOMLib\DICOMWidgets.py”, line 737, in getLoadablesFromFileLists  
loadablesByPlugin[plugin] = plugin.examine(fileLists)  
File “D:/Program Files/Slicer4.10Extension/PETDICOMExtension/lib/Slicer-4.10/qt-scripted-modules/DICOMPETSUVPlugin.py”, line 127, in examine  
rwvmFile = self.generateRWVMforFileList(fileList)  
File “D:/Program Files/Slicer4.10Extension/PETDICOMExtension/lib/Slicer-4.10/qt-scripted-modules/DICOMPETSUVPlugin.py”, line 169, in generateRWVMforFileList  
raise RuntimeError(“SUVFactorCalculator CLI did not complete cleanly”)  
RuntimeError: SUVFactorCalculator CLI did not complete cleanly  
Warning: Plugin failed: DICOMPETSUVPlugin

It happens in both 3d Slicer 4.10.2 and 4.13. The radiomics module doesn’t seem to work too…  
Any help is appreciated…  
Thanks

Khalil.

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<div class="post-metadata">

**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [July 22, 2021, 9:36pm UTC](https://discourse.slicer.org/t/an-issue-when-open-dicom-images/15029/2 "2021-07-22T21:36:31Z")

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I just see that no answer was given to this question. Let us know if you still have any questions related to this. In general, problems related to DICOM import can only be investigated if we get (anonymized/phantom/animal) sample image data sets.