# Ascension 3DG connection issue

**URL:** <https://discourse.slicer.org/t/ascension-3dg-connection-issue/30051>\
**Category:** Support\
**Tags:** surgical-navigation\
**Created:** [June 15, 2023, 10:29am UTC](https://discourse.slicer.org/t/ascension-3dg-connection-issue/30051 "2023-06-15T10:29:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![saeedeh\_lavasany](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/saeedeh_lavasany/32/7539_2.png) [@saeedeh\_lavasany](https://discourse.slicer.org/u/saeedeh_lavasany)\
**Post date:** [June 15, 2023, 10:29am UTC](https://discourse.slicer.org/t/ascension-3dg-connection-issue/30051/1 "2023-06-15T10:29:44Z")

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Hello .

I’m doing pivot calibration, but at the first stage, I’m getting an unknown device type error while attaching the Ascension 3DG. The configuration is shown below. Is there anything more I should look into?

 ![Capture2](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/1/a/1aeb128a2999e95d7632cc09d908e994ec2d15e5.jpeg)

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [June 16, 2023, 2:10pm UTC](https://discourse.slicer.org/t/ascension-3dg-connection-issue/30051/2 "2023-06-16T14:10:29Z")

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Please include the complete PlusServer log.