# Can't load dicom in 4.13 5-3-21 v

**URL:** <https://discourse.slicer.org/t/cant-load-dicom-in-4-13-5-3-21-v/16427>\
**Category:** Support\
**Created:** [March 8, 2021, 12:34pm UTC](https://discourse.slicer.org/t/cant-load-dicom-in-4-13-5-3-21-v/16427 "2021-03-08T12:34:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mohammed\_alshakhas](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/mohammed_alshakhas/32/10025_2.png) [@mohammed\_alshakhas](https://discourse.slicer.org/u/mohammed_alshakhas)\
**Post date:** [March 8, 2021, 12:34pm UTC](https://discourse.slicer.org/t/cant-load-dicom-in-4-13-5-3-21-v/16427/1 "2021-03-08T12:34:56Z")

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cant load dicome , the follwing error comes up

 ![Screen Shot 2021-03-08 at 15.34.23](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/6/4/64c20701ddfb27905c02215f4f0ffc40f73ac405.jpeg)

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**Author:** ![pieper](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/pieper/32/8_2.png) [@pieper](https://discourse.slicer.org/u/pieper)\
**Post date:** [March 8, 2021, 4:10pm UTC](https://discourse.slicer.org/t/cant-load-dicom-in-4-13-5-3-21-v/16427/2 "2021-03-08T16:10:08Z")

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This looks like an installation issue. Check the log file:

[https://slicer.readthedocs.io/en/latest/user\_guide/get\_help.html?highlight=log%20file#i-need-help-in-using-slicer](https://slicer.readthedocs.io/en/latest/user_guide/get_help.html?highlight=log%20file#i-need-help-in-using-slicer)