# dentalsegmentator Failed to load the segmentation, Something went wrong during the nnUNet processing.

**URL:** <https://discourse.slicer.org/t/dentalsegmentator-failed-to-load-the-segmentation-something-went-wrong-during-the-nnunet-processing/40682>\
**Category:** Support\
**Tags:** segmentation, segmentations, segment-editor, dental\
**Created:** [December 13, 2024, 3:47pm UTC](https://discourse.slicer.org/t/dentalsegmentator-failed-to-load-the-segmentation-something-went-wrong-during-the-nnunet-processing/40682 "2024-12-13T15:47:05Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [December 13, 2024, 3:58pm UTC](https://discourse.slicer.org/t/dentalsegmentator-failed-to-load-the-segmentation-something-went-wrong-during-the-nnunet-processing/40682/2 "2024-12-13T15:58:18Z")

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It seems that it is the same issue as this:

> [@Totalsegmentor showing missing threadpoolctl module](https://discourse.slicer.org/t/totalsegmentor-showing-missing-threadpoolctl-module/38452):
>
> hello community. I have updated my slicer version to version 5.6.2 and that seems to have broken Total Segmentor. I am getting a failed to compute results with non-zero exit status 1 with the following logs. it looks like a python module threadpoolctl is missing. My python is rudimentary, is there a way to install this manually and get total segmentor to reference it correctly? Processing started Writing input file to C:/Users/XXXX/AppData/Local/Temp/Slicer/\_\_SlicerTemp\_\_2024-09-20\_05+05+47.1…

The solution is described there.

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_[View the full topic](https://discourse.slicer.org/t/dentalsegmentator-failed-to-load-the-segmentation-something-went-wrong-during-the-nnunet-processing/40682)._