# DICOM Images not loading

**URL:** <https://discourse.slicer.org/t/dicom-images-not-loading/5359>\
**Category:** Support\
**Created:** [January 14, 2019, 3:21pm UTC](https://discourse.slicer.org/t/dicom-images-not-loading/5359 "2019-01-14T15:21:54Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![cormacclarke](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@cormacclarke](https://discourse.slicer.org/u/cormacclarke)\
**Post date:** [January 14, 2019, 3:21pm UTC](https://discourse.slicer.org/t/dicom-images-not-loading/5359/1 "2019-01-14T15:21:54Z")

</div>

I have issue loading my DICOM files to the Slicer software.  
I have uploaded these files successfully on my desktop but I am getting the following error when I try on my laptop.

> **Application logs**
>
> ```auto
> [DEBUG][Qt] 14.01.2019 14:23:23 [] (unknown:0) - Session start time .......: 2019-01-14 14:23:23
> [DEBUG][Qt] 14.01.2019 14:23:23 [] (unknown:0) - Slicer version ...........: 4.10.0 (revision 27501) win-amd64 - installed release
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - Operating system .........: Windows / Professional / (Build 9200) - 64-bit
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - Memory ...................: 16264 MB physical, 19208 MB virtual
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - CPU ......................: GenuineIntel , 8 cores, 8 logical processors
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - VTK configuration ........: OpenGL2 rendering, TBB threading
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - Developer mode enabled ...: no
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - Prefer executable CLI ....: yes
> [DEBUG][Qt] 14.01.2019 14:23:24 [] (unknown:0) - Additional module paths ..: C:/Users/CormacClarke/AppData/Roaming/NA-MIC/Extensions-27501/SlicerHeart/lib/Slicer-4.10/qt-loadable-modules, C:/Users/CormacClarke/AppData/Roaming/NA-MIC/Extensions-27501/SlicerHeart/lib/Slicer-4.10/qt-scripted-modules, C:/Users/CormacClarke/AppData/Roaming/NA-MIC/Extensions-27501/Sequences/lib/Slicer-4.10/qt-loadable-modules, C:/Users/CormacClarke/AppData/Roaming/NA-MIC/Extensions-27501/Sequences/lib/Slicer-4.10/qt-scripted-modules
> [DEBUG][Python] 14.01.2019 14:23:30 [Python] (C:\Program Files\Slicer 4.10.0\lib\Python\Lib\site-packages\git\cmd.py:719) - Popen(['git', 'version'], cwd=C:\Program Files\Slicer 4.10.0, universal_newlines=False, shell=None)
> [DEBUG][Python] 14.01.2019 14:23:30 [Python] (C:\Program Files\Slicer 4.10.0\lib\Python\Lib\site-packages\git\cmd.py:719) - Popen(['git', 'version'], cwd=C:\Program Files\Slicer 4.10.0, universal_newlines=False, shell=None)
> [DEBUG][Python] 14.01.2019 14:23:33 [Python] (C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\SubjectHierarchyPlugins\AbstractScriptedSubjectHierarchyPlugin.py:36) - Scripted subject hierarchy plugin registered: Annotations
> [DEBUG][Python] 14.01.2019 14:23:34 [Python] (C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\SubjectHierarchyPlugins\AbstractScriptedSubjectHierarchyPlugin.py:36) - Scripted subject hierarchy plugin registered: SegmentEditor
> [DEBUG][Python] 14.01.2019 14:23:34 [Python] (C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\SubjectHierarchyPlugins\AbstractScriptedSubjectHierarchyPlugin.py:36) - Scripted subject hierarchy plugin registered: SegmentStatistics
> [DEBUG][Qt] 14.01.2019 14:23:34 [] (unknown:0) - Switch to module: "Welcome"
> [DEBUG][Qt] 14.01.2019 14:23:52 [] (unknown:0) - Switch to module: "DICOM"
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - Traceback (most recent call last):
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:/Program Files/Slicer 4.10.0/bin/../lib/Slicer-4.10/qt-scripted-modules/DICOM.py", line 332, in setup
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - self.detailsPopup = self.getSavedDICOMDetailsWidgetType()()
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\DICOMLib\DICOMWidgets.py", line 1015, in __init__
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - super(DICOMDetailsWindow, self). __init__ (dicomBrowser, parent)
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\DICOMLib\DICOMWidgets.py", line 984, in __init__
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - DICOMDetailsBase. __init__ (self, dicomBrowser)
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\DICOMLib\DICOMWidgets.py", line 93, in __init__
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - self.promptForDatabaseDirectory()
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:\Program Files\Slicer 4.10.0\lib\Slicer-4.10\qt-scripted-modules\DICOMLib\DICOMWidgets.py", line 540, in promptForDatabaseDirectory
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - os.makedirs(databaseDirectory)
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:/Program Files/Slicer 4.10.0/bin/../lib/Python/Lib\os.py", line 157, in makedirs
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - mkdir(name, mode)
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - WindowsError: [Error 2] The system cannot find the file specified: u'C:/Users/CormacClarke/Documents\\SlicerDICOMDatabase'
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - Traceback (most recent call last):
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:/Program Files/Slicer 4.10.0/bin/../lib/Slicer-4.10/qt-scripted-modules/DICOM.py", line 273, in enter
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - self.onOpenDetailsPopup()
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:/Program Files/Slicer 4.10.0/bin/../lib/Slicer-4.10/qt-scripted-modules/DICOM.py", line 373, in onOpenDetailsPopup
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - if not isinstance(self.detailsPopup, self.getSavedDICOMDetailsWidgetType()):
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - AttributeError: DICOMWidget instance has no attribute 'detailsPopup'
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - Traceback (most recent call last):
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - File "C:/Program Files/Slicer 4.10.0/bin/../lib/Slicer-4.10/qt-scripted-modules/DICOM.py", line 206, in dropEvent
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - dicomWidget.detailsPopup.dicomBrowser.importDirectories(self.directoriesToAdd)
> [CRITICAL][Stream] 14.01.2019 14:23:52 [] (unknown:0) - AttributeError: DICOMWidget instance has no attribute 'detailsPopup'
> 
> ```

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<div class="post-metadata">

**Author:** ![pieper](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/pieper/32/8_2.png) [@pieper](https://discourse.slicer.org/u/pieper)\
**Post date:** [January 14, 2019, 5:58pm UTC](https://discourse.slicer.org/t/dicom-images-not-loading/5359/2 "2019-01-14T17:58:17Z")

</div>

Looks like it can’t create this directory. Do you have a Documents folder there?

_ **C:/Users/CormacClarke/Documents\SlicerDICOMDatabase’** _

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<div class="post-metadata">

**Author:** ![cormacclarke](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@cormacclarke](https://discourse.slicer.org/u/cormacclarke)\
**Post date:** [January 15, 2019, 8:43am UTC](https://discourse.slicer.org/t/dicom-images-not-loading/5359/3 "2019-01-15T08:43:42Z")

</div>

Thanks for your reply Steve  
No there isn’t any docs folder in that location

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<div class="post-metadata">

**Author:** ![pieper](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/pieper/32/8_2.png) [@pieper](https://discourse.slicer.org/u/pieper)\
**Post date:** [January 15, 2019, 1:18pm UTC](https://discourse.slicer.org/t/dicom-images-not-loading/5359/4 "2019-01-15T13:18:46Z")

</div>

Does creating C:/Users/CormacClarke/Documents fix the problem?

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<div class="post-metadata">

**Author:** ![cormacclarke](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@cormacclarke](https://discourse.slicer.org/u/cormacclarke)\
**Post date:** [January 15, 2019, 2:33pm UTC](https://discourse.slicer.org/t/dicom-images-not-loading/5359/5 "2019-01-15T14:33:36Z")

</div>

Hi Steve,

Got it fixed.  
I set up the folder SlicerDICOMDatabase in the folder.  
Also had to make slicerapp-real.exe an approved app.

Thanks for your help