# Download web down

**URL:** <https://discourse.slicer.org/t/download-web-down/126>\
**Category:** Support\
**Tags:** web-infrastructure\
**Created:** [April 15, 2017, 3:34pm UTC](https://discourse.slicer.org/t/download-web-down/126 "2017-04-15T15:34:30Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Fernando](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fernando/32/5640_2.png) [@Fernando](https://discourse.slicer.org/u/Fernando)\
**Post date:** [April 15, 2017, 3:34pm UTC](https://discourse.slicer.org/t/download-web-down/126/1 "2017-04-15T15:34:30Z")

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Hi all,

Just to let you know that [http://download.slicer.org/](http://download.slicer.org/) doesn’t seem to be working.

Best,  
Fernando

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [April 15, 2017, 11:11pm UTC](https://discourse.slicer.org/t/download-web-down/126/2 "2017-04-15T23:11:45Z")

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Until the download page is fixed, you can download packages from these alternative sources:

- [package repository](http://slicer.kitware.com/midas3/slicerpackages/view/advanced)
- [dashboard](http://slicer.cdash.org/index.php?project=Slicer4) (click on the little yellow box icon ![image](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/b/2/b20fc56836071f4125e984b00617d9d8f2f36157.png) in the “Build name” column)

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**Author:** ![fedorov](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fedorov/32/14_2.png) [@fedorov](https://discourse.slicer.org/u/fedorov)\
**Post date:** [April 16, 2017, 2:54pm UTC](https://discourse.slicer.org/t/download-web-down/126/3 "2017-04-16T14:54:47Z")

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[na-mic.org](http://na-mic.org) domain appears to be down as well. I will report to the folks who are maintaining these resources.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [April 16, 2017, 5:28pm UTC](https://discourse.slicer.org/t/download-web-down/126/4 "2017-04-16T17:28:35Z")

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Should we define a tag for network infrastructure issues and ask admins to subscribe to that? That way they would be automatically notified about problems that needs their attention.

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**Author:** ![fedorov](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fedorov/32/14_2.png) [@fedorov](https://discourse.slicer.org/u/fedorov)\
**Post date:** [April 16, 2017, 7:54pm UTC](https://discourse.slicer.org/t/download-web-down/126/5 "2017-04-16T19:54:48Z")

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They acknowledged the issue, but it sounds like it won’t be fixed today. The problem with partners hosted resources is that there multiple people/units involved, and the troubleshooting process is unclear. At this point, the response I received from Greg is that “a trouble ticket should be opened with Partners helpdesk”. I am traveling and won’t be able to do that anytime soon.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [April 17, 2017, 2:30pm UTC](https://discourse.slicer.org/t/download-web-down/126/6 "2017-04-17T14:30:49Z")

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The issue has been resolved. Namic and download sites are up again.

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**Author:** ![Fernando](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fernando/32/5640_2.png) [@Fernando](https://discourse.slicer.org/u/Fernando)\
**Post date:** [September 19, 2017, 7:50pm UTC](https://discourse.slicer.org/t/download-web-down/126/7 "2017-09-19T19:50:18Z")

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The site is down again:  
[http://download.slicer.org/](http://download.slicer.org/)

```auto
Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Apache/2.2.3 (Red Hat) Server at download.slicer.org Port 80

```

[NA-MIC.org](http://NA-MIC.org) is working.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [September 19, 2017, 11:03pm UTC](https://discourse.slicer.org/t/download-web-down/126/8 "2017-09-19T23:03:58Z")

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It is still down…  
@mhalle @freephile

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**Author:** ![mhalle](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@mhalle](https://discourse.slicer.org/u/mhalle)\
**Post date:** [September 19, 2017, 11:42pm UTC](https://discourse.slicer.org/t/download-web-down/126/9 "2017-09-19T23:42:22Z")

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We have a web server issue that we are working on diagnosing.

We have migrated [slicer.org](http://slicer.org) and [na-mic.org](http://na-mic.org) away from this server, and that’s why they are still up.

[download.slicer.org](http://download.slicer.org) remains and will remain down until at least tomorrow morning when we can get someone to access it physically.

We apologize for the inconvenience.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [September 20, 2017, 12:29am UTC](https://discourse.slicer.org/t/download-web-down/126/10 "2017-09-20T00:29:24Z")

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Thanks for the update!

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**Author:** ![fedorov](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fedorov/32/14_2.png) [@fedorov](https://discourse.slicer.org/u/fedorov)\
**Post date:** [September 20, 2017, 1:35pm UTC](https://discourse.slicer.org/t/download-web-down/126/11 "2017-09-20T13:35:05Z")

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It is still down …

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<div class="post-metadata">

**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [September 20, 2017, 2:00pm UTC](https://discourse.slicer.org/t/download-web-down/126/12 "2017-09-20T14:00:01Z")

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@mhalle Do you have an estimate how long it is going to take to restore the download page?

If it takes several more hours then we may update [slicer.org](http://slicer.org) with a note that we are working on the download site issue problem and we may even add today’s download links there.

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<div class="post-metadata">

**Author:** ![fedorov](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fedorov/32/14_2.png) [@fedorov](https://discourse.slicer.org/u/fedorov)\
**Post date:** [September 20, 2017, 3:49pm UTC](https://discourse.slicer.org/t/download-web-down/126/13 "2017-09-20T15:49:43Z")

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@lassoan thanks for mentioning this! Indeed, Slicer packages can still be downloaded from the dashboard here, independently from [download.slicer.org](http://download.slicer.org): [CDash](http://slicer.cdash.org/index.php?project=Slicer4&display=project)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/f/c/fc1d89cfe8cca3093ef3a3eb4a72a14dad0f97b6.jpeg)

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<div class="post-metadata">

**Author:** ![fedorov](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/fedorov/32/14_2.png) [@fedorov](https://discourse.slicer.org/u/fedorov)\
**Post date:** [September 20, 2017, 5:50pm UTC](https://discourse.slicer.org/t/download-web-down/126/14 "2017-09-20T17:50:40Z")

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The download page is back online (at least it work for me from within Partners)

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**Author:** ![cpinter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/cpinter/32/7995_2.png) [@cpinter](https://discourse.slicer.org/u/cpinter)\
**Post date:** [September 20, 2017, 6:19pm UTC](https://discourse.slicer.org/t/download-web-down/126/15 "2017-09-20T18:19:13Z")

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Works from outside as well!