# Integrated Intel Graphics - solution for black screen problem

**URL:** <https://discourse.slicer.org/t/integrated-intel-graphics-solution-for-black-screen-problem/3220>\
**Category:** Support\
**Created:** [June 18, 2018, 7:09pm UTC](https://discourse.slicer.org/t/integrated-intel-graphics-solution-for-black-screen-problem/3220 "2018-06-18T19:09:53Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![JamesGalea](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/jamesgalea/32/6240_2.png) [@JamesGalea](https://discourse.slicer.org/u/JamesGalea)\
**Post date:** [June 18, 2018, 7:09pm UTC](https://discourse.slicer.org/t/integrated-intel-graphics-solution-for-black-screen-problem/3220/1 "2018-06-18T19:09:53Z")

</div>

Operating system: Windows 10  
Slicer version: 4.9.0  
Expected behavior: GPU volumetric rendering  
Actual behavior: Black screen

Version 4.9 brings much improvement and refinement with GPU rendering (Ray Casting) especially a Quality (Normal) option. With Intel Integrated Graphics esp HD 520, there may be a problem with program running. This is easily sorted by installing the new May 2018 Intel update for integrated graphics. If your laptop or computer needs a specific driver and is unable to install the driver directly from Intel do as follows. Open the \*.exe file using 7Zip or equivalent. Go to device manager, choose the video card, choose update driver, have my own driver, then choose the driver from the \*.exe folder you have just unzipper. The file should end in \*inf. Then restart 3D Slicer and that should be it.
