# Is app store down?

**URL:** <https://discourse.slicer.org/t/is-app-store-down/1368>\
**Category:** Support\
**Created:** [November 3, 2017, 8:07pm UTC](https://discourse.slicer.org/t/is-app-store-down/1368 "2017-11-03T20:07:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![muratmaga](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/muratmaga/32/3622_2.png) [@muratmaga](https://discourse.slicer.org/u/muratmaga)\
**Post date:** [November 3, 2017, 8:07pm UTC](https://discourse.slicer.org/t/is-app-store-down/1368/1 "2017-11-03T20:07:54Z")

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Extension manager hangs at 85% and doesn’t display any plugins.  
[http://slicer.kitware.com/midas3/slicerappstore](http://slicer.kitware.com/midas3/slicerappstore) also times out for me.

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**Author:** ![pieper](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/pieper/32/8_2.png) [@pieper](https://discourse.slicer.org/u/pieper)\
**Post date:** [November 3, 2017, 8:34pm UTC](https://discourse.slicer.org/t/is-app-store-down/1368/2 "2017-11-03T20:34:35Z")

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I had this issue earlier, but eventually it worked.

@jcfr maybe ping the sysadmins?

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**Author:** ![jcfr](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/jcfr/32/17825_2.png) [@jcfr](https://discourse.slicer.org/u/jcfr)\
**Post date:** [November 3, 2017, 10:16pm UTC](https://discourse.slicer.org/t/is-app-store-down/1368/3 "2017-11-03T22:16:26Z")

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Thanks for the note. We will have a look shortly.

The server hosting the app store is up and running ([http://slicer.kitware.com/](http://slicer.kitware.com/)), it looks like the issue is specific to the appstore application running from the same server.

More specifically, using an URL requesting a set of extension associated with a specific `os/arch/revision` works:

`http://slicer.kitware.com/midas3/slicerappstore?os=linux&arch=amd64&revision=26054`

but accessing the app store without specifying a revision hangs:

`http://slicer.kitware.com/midas3/slicerappstore`  
`http://slicer.kitware.com/midas3/slicerappstore?os=linux&arch=amd64`