# Responding through e-mail broken - response email is bounced

**URL:** <https://discourse.slicer.org/t/responding-through-e-mail-broken-response-email-is-bounced/891>\
**Category:** Forum and website feedback\
**Created:** [August 17, 2017, 7:18pm UTC](https://discourse.slicer.org/t/responding-through-e-mail-broken-response-email-is-bounced/891 "2017-08-17T19:18:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gcsharp](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/gcsharp/32/863_2.png) [@gcsharp](https://discourse.slicer.org/u/gcsharp)\
**Post date:** [August 17, 2017, 7:18pm UTC](https://discourse.slicer.org/t/responding-through-e-mail-broken-response-email-is-bounced/891/1 "2017-08-17T19:18:02Z")

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Hi, I used to be able to respond to posts by e-mail, but this is not working. Any idea?  
Thanks!  
Greg

From: 3D Slicer Forum [slicer@discoursemail.com](mailto:slicer@discoursemail.com)  
To: [gcsharp@partners.org](mailto:gcsharp@partners.org)  
Subject: [Slicer] Email issue – Unknown To: Address  
Date: Thu, 17 Aug 2017 18:29:40 +0000  
Reply-To: 3D Slicer Forum [slicer@discoursemail.com](mailto:slicer@discoursemail.com)

We’re sorry, but your email message to [“slicer@discoursemail.com”] (titled Re: [Slicer][Support] Building 3DSlicer from source using gcc 7.1) didn’t work.

None of the destination email addresses are recognized. Please make sure that you are sending to the correct email address provided by staff.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [August 17, 2017, 7:52pm UTC](https://discourse.slicer.org/t/responding-through-e-mail-broken-response-email-is-bounced/891/2 "2017-08-17T19:52:01Z")

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Just as a test, I reply to this post in email. We’ll see if it arrives.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [August 17, 2017, 7:55pm UTC](https://discourse.slicer.org/t/responding-through-e-mail-broken-response-email-is-bounced/891/3 "2017-08-17T19:55:06Z")

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See above, I’ve just tested replying by email and it worked for me. The email was sent to “3D Slicer Forum [slicer+22decb950fee554f302534d43aaf7641@discoursemail.com](mailto:slicer+22decb950fee554f302534d43aaf7641@discoursemail.com)”. Do you see a similar email address when you try to respond in email?

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**Author:** ![gcsharp](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/gcsharp/32/863_2.png) [@gcsharp](https://discourse.slicer.org/u/gcsharp)\
**Post date:** [August 17, 2017, 10:31pm UTC](https://discourse.slicer.org/t/responding-through-e-mail-broken-response-email-is-bounced/891/4 "2017-08-17T22:31:13Z")

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Hi Andras,

Thank you, very helpful. I learned that my e-mail client sends to  
the “Reply-to:” address when I choose “Reply”, but it sends to "From:“  
address when I choose “Reply all”. The “From:” address generated  
by discourse is "slicer@discoursemail.com” which bounces.

Mystery solved. Thanks!

Greg