# Slicer 4.10.2 Not responding on Windows 10 (blank screen on older laptop)

**URL:** <https://discourse.slicer.org/t/slicer-4-10-2-not-responding-on-windows-10-blank-screen-on-older-laptop/7469>\
**Category:** Support\
**Created:** [July 8, 2019, 5:24pm UTC](https://discourse.slicer.org/t/slicer-4-10-2-not-responding-on-windows-10-blank-screen-on-older-laptop/7469 "2019-07-08T17:24:16Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![Andres](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@Andres](https://discourse.slicer.org/u/Andres)\
**Post date:** [May 20, 2021, 11:41pm UTC](https://discourse.slicer.org/t/slicer-4-10-2-not-responding-on-windows-10-blank-screen-on-older-laptop/7469/14 "2021-05-20T23:41:19Z")

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Hi there. I am having exactly the same issue with preview release 4.13.0 2021-05-19. after starting the program, it appears a blank white screen and do no more.

I have installed the program in Windows 10 home version 1709 (64 bit), in my laptop dell inspiron n411z.

But, what is even more curious. All the menus, toolboxes and modules are there, just that they do not appear on screen. I noticed it when started clicking on the blank white screen. have a look in the attached image.

What could I check to solve this? regards

 ![screen](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/4/6/4635fac4ee38d2dcf3178334cd6cf4ad485bd84c.jpeg)

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