# Slicer Not Responding when accessing DICOM Database

**URL:** <https://discourse.slicer.org/t/slicer-not-responding-when-accessing-dicom-database/43509>\
**Category:** Support\
**Tags:** dicom\
**Created:** [June 26, 2025, 8:02pm UTC](https://discourse.slicer.org/t/slicer-not-responding-when-accessing-dicom-database/43509 "2025-06-26T20:02:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![CSalt](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/csalt/32/79817_2.png) [@CSalt](https://discourse.slicer.org/u/CSalt)\
**Post date:** [June 26, 2025, 8:02pm UTC](https://discourse.slicer.org/t/slicer-not-responding-when-accessing-dicom-database/43509/1 "2025-06-26T20:02:14Z")

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Hello,

I have been working on a project for a while now, and starting around two weeks ago, I have suddenly had problems getting DICOM files that I previously imported into the Slicer database (and was able to load normally) to display without crashing the application (on Windows). This has happened with both release 5.8.0 and 5.8.1. I am looking for some guidance on troubleshooting this issue, thank you in advance.

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**Author:** ![pieper](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/pieper/32/8_2.png) [@pieper](https://discourse.slicer.org/u/pieper)\
**Post date:** [June 26, 2025, 11:27pm UTC](https://discourse.slicer.org/t/slicer-not-responding-when-accessing-dicom-database/43509/2 "2025-06-26T23:27:32Z")

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Are the files saved on OneDrive (or maybe Dropbox?). There can be problems with that.

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**Author:** ![CSalt](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/csalt/32/79817_2.png) [@CSalt](https://discourse.slicer.org/u/CSalt)\
**Post date:** [June 26, 2025, 11:28pm UTC](https://discourse.slicer.org/t/slicer-not-responding-when-accessing-dicom-database/43509/3 "2025-06-26T23:28:51Z")

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Ah, good to know, I assume that is the problem then. I am accessing them from Box Drive.