# Slicer opening screen error - Green Stripes

**URL:** <https://discourse.slicer.org/t/slicer-opening-screen-error-green-stripes/12543>\
**Category:** Support\
**Created:** [July 14, 2020, 11:08pm UTC](https://discourse.slicer.org/t/slicer-opening-screen-error-green-stripes/12543 "2020-07-14T23:08:58Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![mattmi](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/mattmi/32/7767_2.png) [@mattmi](https://discourse.slicer.org/u/mattmi)\
**Post date:** [August 14, 2020, 4:02pm UTC](https://discourse.slicer.org/t/slicer-opening-screen-error-green-stripes/12543/16 "2020-08-14T16:02:34Z")

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Hi,  
This happened to me today after a Windows 10 update I received. I understand I will need to investigate up/downgraded drivers but in case it is interesting to the dev team, I found this:  
Faulting application name: SlicerApp-real.exe, version: 0.0.0.0, time stamp: 0x5cddc587  
Faulting module name: ig9icd64.dll, version: 26.20.100.7812, time stamp: 0x5e280fb1  
Exception code: 0xc0000005  
Fault offset: 0x0000000000040003  
Faulting process id: 0x14ec  
Faulting application start time: 0x01d6716dc1779a63  
Faulting application path: C:\Program Files\Slicer 4.10.2\bin\SlicerApp-real.exe  
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf\_amd64\_915651e73d639c22\ig9icd64.dll  
Report Id: 762b8418-9e5c-45d5-bfa7-9263f491ceeb

Best…

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