# Slicer starts up with a blank screen then "Slicerapp-real.exe not responding" error

**URL:** <https://discourse.slicer.org/t/slicer-starts-up-with-a-blank-screen-then-slicerapp-real-exe-not-responding-error/21001>\
**Category:** Support\
**Created:** [December 10, 2021, 1:18pm UTC](https://discourse.slicer.org/t/slicer-starts-up-with-a-blank-screen-then-slicerapp-real-exe-not-responding-error/21001 "2021-12-10T13:18:39Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![jamesobutler](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/jamesobutler/32/7511_2.png) [@jamesobutler](https://discourse.slicer.org/u/jamesobutler)\
**Post date:** [December 15, 2021, 6:55pm UTC](https://discourse.slicer.org/t/slicer-starts-up-with-a-blank-screen-then-slicerapp-real-exe-not-responding-error/21001/4 "2021-12-15T18:55:10Z")

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Hi @Suresh_M_K,

This appears most similar to the following post from another user.

> [@Slicer 4.10.2 Not responding on Windows 10 (blank screen on older laptop)](https://discourse.slicer.org/t/slicer-4-10-2-not-responding-on-windows-10/7469/14):
>
> Hi there. I am having exactly the same issue with preview release 4.13.0 2021-05-19. after starting the program, it appears a blank white screen and do no more. I have installed the program in Windows 10 home version 1709 (64 bit), in my laptop dell inspiron n411z. But, what is even more curious. All the menus, toolboxes and modules are there, just that they do not appear on screen. I noticed it when started clicking on the blank white screen. have a look in the attached image. What could I…

What hardware are you using? (Computer model and/or CPU and GPU). This could reveal more information about this issue.

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_[View the full topic](https://discourse.slicer.org/t/slicer-starts-up-with-a-blank-screen-then-slicerapp-real-exe-not-responding-error/21001)._