# Socket Error #10061 when opening 3Shape DICOM file

**URL:** <https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228>\
**Category:** Support\
**Created:** [August 18, 2023, 5:13pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228 "2023-08-18T17:13:51Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 18, 2023, 5:13pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/1 "2023-08-18T17:13:51Z")

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While opening 3Shape DCM file abutment 3D model file, I am getting error on the clients associated with the server

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**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 18, 2023, 5:14pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/2 "2023-08-18T17:14:40Z")

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This is happening only in client machines not server

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [August 18, 2023, 8:16pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/3 "2023-08-18T20:16:22Z")

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> [@Ripanjit](#):
>
> While opening 3Shape DCM file abutment 3D model file

What do you mean by 3D model DICOM file? 3D surface segmentation DICOM information object? Can you share a sample data set that reproduces the behavior? (make sure it does not contain any patient information)

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**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 20, 2023, 3:29pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/4 "2023-08-20T15:29:53Z")

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Is there a way I can share the file which has an issue ? 3Shape team can open that file… but I am unable to open that file.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [August 20, 2023, 4:57pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/5 "2023-08-20T16:57:28Z")

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You can upload the file anywhere (dropbox, OneDrive, etc) and post the link here.

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**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 20, 2023, 5:28pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/6 "2023-08-20T17:28:15Z")

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> **[I-790453-6112 1.dcm](https://www.dropbox.com/scl/fi/6tjuv78j1szwfyopdsgt5/I-790453-6112-1.dcm?rlkey=j402inxf42elehct0yphbmfms&dl=0)**
>
> Shared with Dropbox

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<div class="post-metadata">

**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 20, 2023, 5:28pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/7 "2023-08-20T17:28:59Z")

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Please try opening this file …

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**Author:** ![issakomi](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@issakomi](https://discourse.slicer.org/u/issakomi)\
**Post date:** [August 20, 2023, 6:37pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/8 "2023-08-20T18:37:58Z")

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The file is **not** a DICOM file. Some HPS (?) format (XML).

```auto
<HPS version="1.1">
  <Packed_geometry>
    <Schema>CE</Schema>
    <Binary_data>
      <CE version="1.0">

```

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<div class="post-metadata">

**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 20, 2023, 6:42pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/9 "2023-08-20T18:42:27Z")

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From 3-Shape , I exported the CAD … and in that folder I got three files

DentalDesignerOutput.3ml  
I-790453-6112 0.dcm  
I-790453-6112 1.dcm

I am able to open “I-790453-6112 0.dcm”

Q1 Were you able to open “I-790453-6112 1.dcm” file ?  
Q2 Is there any viewer for HPS format

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<div class="post-metadata">

**Author:** ![Ripanjit](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@Ripanjit](https://discourse.slicer.org/u/Ripanjit)\
**Post date:** [August 20, 2023, 6:49pm UTC](https://discourse.slicer.org/t/socket-error-10061-when-opening-3shape-dicom-file/31228/10 "2023-08-20T18:49:17Z")

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Both files have same tags… HPS … But one opens and other does not