# Start 3d slice on my surface pro

**URL:** <https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219>\
**Category:** Support\
**Created:** [October 18, 2021, 11:14pm UTC](https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219 "2021-10-18T23:14:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ana\_Gomez](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/ana_gomez/32/8898_2.png) [@Ana\_Gomez](https://discourse.slicer.org/u/Ana_Gomez)\
**Post date:** [October 18, 2021, 11:14pm UTC](https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219/1 "2021-10-18T23:14:48Z")

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I have installed 3d surface on the surface pro but it won’t boot. I do not know what the problem might be.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [October 19, 2021, 3:14am UTC](https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219/2 "2021-10-19T03:14:32Z")

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We use Slicer on several Surface Pro tablets without problems. Follow these instructions to resolve application startup issues: [Get Help — 3D Slicer documentation](https://slicer.readthedocs.io/en/latest/user_guide/get_help.html#slicer-application-does-not-start)

Whixh Slicer version are you using?

What is the exact model? How much RAM and what graphics does it have?

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**Author:** ![Ana\_Gomez](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/ana_gomez/32/8898_2.png) [@Ana\_Gomez](https://discourse.slicer.org/u/Ana_Gomez)\
**Post date:** [October 19, 2021, 8:08pm UTC](https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219/3 "2021-10-19T20:08:30Z")

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I am using the last one Slicer-4.11.20210226-win-amd64  
The Model is Surface ProX  
Ram 8  
Graphics, Qualcomm Adreno 680

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [October 19, 2021, 8:28pm UTC](https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219/4 "2021-10-19T20:28:16Z")

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Microsoft released Surface Pro X too early - before implementing x64 application emulation, so it is incompatible with lots of software, including Slicer.

You either need to wait for Microsoft to add support to run x64 applications (64-bit applications compiled for Intel architecture), or replace your device with an Intel-based Surface Pro.

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**Author:** ![mireczech](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/mireczech/32/77751_2.png) [@mireczech](https://discourse.slicer.org/u/mireczech)\
**Post date:** [August 27, 2024, 1:11pm UTC](https://discourse.slicer.org/t/start-3d-slice-on-my-surface-pro/20219/5 "2024-08-27T13:11:11Z")

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Hello! I was considering getting one of these for better ergonomics, since I’m performing quite a bit of segmentation these days. Has the compatibility issue been solved? Or is it still better to go for the (albeit now old) Intel version? @lassoan

Thank you for your response 🙂