# TCIA Browser isn't working

**URL:** <https://discourse.slicer.org/t/tcia-browser-isnt-working/40406>\
**Category:** Support\
**Created:** [November 27, 2024, 1:25pm UTC](https://discourse.slicer.org/t/tcia-browser-isnt-working/40406 "2024-11-27T13:25:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Isabel\_Dewine](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/isabel_dewine/32/78673_2.png) [@Isabel\_Dewine](https://discourse.slicer.org/u/Isabel_Dewine)\
**Post date:** [November 27, 2024, 1:25pm UTC](https://discourse.slicer.org/t/tcia-browser-isnt-working/40406/1 "2024-11-27T13:25:59Z")

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Hi, TCIA Browser isn’t working for me and I don’t know why.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/1/e/1eebf1f9d6a7e880816815f48d66d7dfecdfb158.png)

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**Author:** ![pieper](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/pieper/32/8_2.png) [@pieper](https://discourse.slicer.org/u/pieper)\
**Post date:** [November 27, 2024, 3:38pm UTC](https://discourse.slicer.org/t/tcia-browser-isnt-working/40406/2 "2024-11-27T15:38:54Z")

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You can check the error log to see if there’s a python exception during startup.

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<div class="post-metadata">

**Author:** ![Isabel\_Dewine](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/isabel_dewine/32/78673_2.png) [@Isabel\_Dewine](https://discourse.slicer.org/u/Isabel_Dewine)\
**Post date:** [November 28, 2024, 4:22pm UTC](https://discourse.slicer.org/t/tcia-browser-isnt-working/40406/3 "2024-11-28T16:22:33Z")

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I don’t know how to do that. It’s the first time I use slider. It says it’s installed, but it won’t open.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/9/a/9a5adab9f9f1e36e4237064438da0ecb71e73e15.png)  
I finally managed to fix it. It was probably due to the internet. I tried installing it while connected to a different wifi and it seems to work now.