# Total segmentator not loading

**URL:** <https://discourse.slicer.org/t/total-segmentator-not-loading/40129>\
**Category:** Support\
**Tags:** python, totalsegmentator\
**Created:** [November 11, 2024, 6:34pm UTC](https://discourse.slicer.org/t/total-segmentator-not-loading/40129 "2024-11-11T18:34:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![john.barriga](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/john.barriga/32/78476_2.png) [@john.barriga](https://discourse.slicer.org/u/john.barriga)\
**Post date:** [November 11, 2024, 6:34pm UTC](https://discourse.slicer.org/t/total-segmentator-not-loading/40129/1 "2024-11-11T18:34:37Z")

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I’ve have been trying to load total segmentator for 4 hours and even multiple computers but I keep getting this error and it is so frustrating

 ![Screenshot (113)](https://us1.discourse-cdn.com/flex002/uploads/slicer/original/3X/3/d/3ddd2609597e48e87758bdb9b34217881e850333.png)  
:

Traceback (most recent call last):  
File “C:\Users\Johnd\AppData\Local\slicer.org\Slicer 5.6.2\bin\Python\slicer\util.py”, line 3255, in tryWithErrorDisplay  
yield  
File “C:/Users/Johnd/AppData/Local/slicer.org/Slicer 5.6.2/slicer.org/Extensions-32448/TotalSegmentator/lib/Slicer-5.6/qt-scripted-modules/TotalSegmentator.py”, line 307, in onApplyButton  
self.logic.process(self.ui.inputVolumeSelector.currentNode(), self.ui.outputSegmentationSelector.currentNode(),  
File “C:/Users/Johnd/AppData/Local/slicer.org/Slicer 5.6.2/slicer.org/Extensions-32448/TotalSegmentator/lib/Slicer-5.6/qt-scripted-modules/TotalSegmentator.py”, line 1002, in process  
self.processVolume(inputFile, inputVolume,  
File “C:/Users/Johnd/AppData/Local/slicer.org/Slicer 5.6.2/slicer.org/Extensions-32448/TotalSegmentator/lib/Slicer-5.6/qt-scripted-modules/TotalSegmentator.py”, line 1076, in processVolume  
self.logProcessOutput(proc)  
File “C:/Users/Johnd/AppData/Local/slicer.org/Slicer 5.6.2/slicer.org/Extensions-32448/TotalSegmentator/lib/Slicer-5.6/qt-scripted-modules/TotalSegmentator.py”, line 848, in logProcessOutput  
raise CalledProcessError(retcode, proc.args, output=proc.stdout, stderr=proc.stderr)  
subprocess.CalledProcessError: Command ‘[‘C:/Users/Johnd/AppData/Local/slicer.org/Slicer 5.6.2/bin/…/bin\PythonSlicer.EXE’, ‘C:\Users\Johnd\AppData\Local\slicer.org\Slicer 5.6.2\lib\Python\Scripts\TotalSegmentator.exe’, ‘-i’, ‘C:/Users/Johnd/AppData/Local/Temp/Slicer/\_\_SlicerTemp\_\_2024-11-10\_00+32+39.986/total-segmentator-input.nii’, ‘-o’, ‘C:/Users/Johnd/AppData/Local/Temp/Slicer/\_\_SlicerTemp\_\_2024-11-10\_00+32+39.986/segmentation’, ‘–ml’, ‘–task’, ‘total’, ‘–fast’]’ returned non-zero exit status 1.

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [November 11, 2024, 6:36pm UTC](https://discourse.slicer.org/t/total-segmentator-not-loading/40129/2 "2024-11-11T18:36:10Z")

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Probably you have run into this issue:

> [@TotalSegmentator Failed to compute results....returned non-zero exit status 1](https://discourse.slicer.org/t/totalsegmentator-failed-to-compute-results-returned-non-zero-exit-status-1/38142/8):
>
> To resolve the issue temporarily, you can downgrade acvl\_utils until the nnUNet team includes the missing crop\_to\_bbox function in a future update. Run the following command to downgrade: pip install acvl\_utils==0.2