# Total segmentator not loading

**URL:** <https://discourse.slicer.org/t/total-segmentator-not-loading/40129>\
**Category:** Support\
**Tags:** python, totalsegmentator\
**Created:** [November 11, 2024, 6:34pm UTC](https://discourse.slicer.org/t/total-segmentator-not-loading/40129 "2024-11-11T18:34:37Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![lassoan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.slicer.org/lassoan/32/13_2.png) [@lassoan](https://discourse.slicer.org/u/lassoan)\
**Post date:** [November 11, 2024, 6:36pm UTC](https://discourse.slicer.org/t/total-segmentator-not-loading/40129/2 "2024-11-11T18:36:10Z")

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Probably you have run into this issue:

> [@TotalSegmentator Failed to compute results....returned non-zero exit status 1](https://discourse.slicer.org/t/totalsegmentator-failed-to-compute-results-returned-non-zero-exit-status-1/38142/8):
>
> To resolve the issue temporarily, you can downgrade acvl\_utils until the nnUNet team includes the missing crop\_to\_bbox function in a future update. Run the following command to downgrade: pip install acvl\_utils==0.2

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_[View the full topic](https://discourse.slicer.org/t/total-segmentator-not-loading/40129)._