Slicer fails to start on Windows with "api-ms-win-crt-runtime-l1-1-0.dll is missing" error popup

fedorov
Mon, 20 Feb 2023 22:17:54 +0000
Support

I am trying to help a user who is unable to run the latest Slicer 5 on a windows machine due to the error " api-ms-win-crt-runtime-l1-1-0.dll is missing". At the same time, Slicer 4 works fine.

I pointed the user to this article, but the user is reporting that it didn’t help, and the same error message shows up on Slicer startup.

Is there anything else we can suggest? I will ask that user to join the forum and provide any additional details here, as needed.

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