Extension server is down

Support
1

Qt] Update extension information from server failed: timed out while waiting for server response from https://slicer-packages.kitware.com/api/v1/app/5f4474d0e1d8c75dfc705482/extension

[Qt] “https://extensions.slicer.org/catalog/All/34045/win” 1 “Uncaught ReferenceError: app is not defined”

[Qt] Uncaught ReferenceError: app is not defined

[Qt] “https://extensions.slicer.org/catalog/All/34045/win” 1 “Uncaught ReferenceError: app is not defined”

[Qt] Uncaught ReferenceError: app is not defined

[Qt] Failed to download extension metadata from server

[Qt] Update extension information from server failed: timed out while waiting for server response from https://slicer-packages.kitware.com/api/v1/app/5f4474d0e1d8c75dfc705482/extension

[Qt] “https://extensions.slicer.org/catalog/All/34045/win” 1 “Uncaught ReferenceError: app is not defined”

[Qt] Uncaught ReferenceError: app is not defined

[Qt] “https://extensions.slicer.org/catalog/All/34045/win” 1 “Uncaught ReferenceError: app is not defined”

Extension site not found
Is the extension page down?
2

I just downloaded an extension package from the server. It seems up to me

3

Also having issues accessing the extension server.

“Site not found
Looks like you followed a broken link or entered a URL that doesn’t exist on Netlify.

If this is your site, and you weren’t expecting a 404 for this path, please visit Netlify’s “page not found” support guide for troubleshooting tips.

Netlify Internal ID: 01KKXN5NJSNCYFXJDNQEYSNQKM”

Updating existing extensions work but not searching or installing new ones.

4

I also have the same issue.

5

@Sam_Horvath @ebrahim will need to check the Netlify site configuration. Related repo is;

6

I’m also facing the same issue.

Site not found

Looks like you followed a broken link or entered a URL that doesn’t exist on Netlify.

If this is your site, and you weren’t expecting a 404 for this path, please visit Netlify’s “page not found” support guide for troubleshooting tips.

Netlify Internal ID: 01KKXY5ANPTTH1JY26YAZQ1C81

7

I’m getting the same issue too.

Site not found
Looks like you followed a broken link or entered a URL that doesn’t exist on Netlify.

If this is your site, and you weren’t expecting a 404 for this path, please visit Netlify’s “page not found” support guide for troubleshooting tips.

Netlify Internal ID: 01KKXY91PZG2PV48F5ADTAH9DY

8

Workaround:

Download 5.10.0 extensions here: SPKC

Download Latest nightly extensions here: SPKC

2026.03.17 Weekly Meeting
9

The site should now be back up ( for now. It is unclear whether this was an issue on Netlify or our side)

1 Like
10

Following up: this has now been addressed. As @Sam_Horvath mentioned, it is still unclear whether this was a temporary glitch or something else.

This also provided an opportunity to review the list of projects whose deployment we manage through Netlify.

Project Preview / Production Website sources & infrastructure docs
Extensions https://extensions.slicer.org https://github.com/KitwareMedical/slicer-extensions-webapp

The other Slicer sites we deploy with Netlify are primarily used to preview rendering changes in the context of GitHub pull requests. The table below summarizes them:

Project Preview Production Website sources & infrastructure docs
Project Week https://projectweek-na-mic-org-preview.netlify.app https://projectweek.na-mic.org/ (GitHub Pages) https://github.com/NA-MIC/ProjectWeek
Slicer website https://slicer-org.netlify.app https://slicer.org (Kitware-hosted) Infrastructure docs
Training https://training-slicer-org.netlify.app/ https://training.slicer.org/ (GitHub Pages) https://github.com/Slicer/training.slicer.org
Autoscoper https://autoscoperm-slicer-org-preview.netlify.app https://autoscoperm.slicer.org/ (GitHub Pages) https://github.com/BrownBiomechanics/autoscoperm.slicer.org

Suggested Next Steps

Considering that the Netlify hosting is currently associated with my personal Netlify account (starter legacy plan), I suggest to request official support from Netlify through Open Source Plan Policy | Netlify.

This way we will be able to create a org/team and allow multiple admin.

1 Like