Make sure your temporary folder is writeable, does not have special characters in its name, and you have enough space there. You can change temporary folder location in menu: Edit / Application Settings / Modules / Temporary directory.
thank you for your feedback
i still have the same problem although i installed the program again.
attached 2 screenshot of the error massages.
It looks like something is wrong with the installation. Have a look in the log file for clues (look in the Help -> Report a bug menu).