i installed 3d slicer 4.10. the option to load DICOM and sample data do not work

Operating system:
Slicer version:
Expected behavior:
Actual behavior:

Make sure your temporary folder is writeable, does not have special characters in its name, and you have enough space there. You can change temporary folder location in menu: Edit / Application Settings / Modules / Temporary directory.

thank you for your feedback

i still have the same problem although i installed the program again.

attached 2 screenshot of the error massages.

It looks like something is wrong with the installation. Have a look in the log file for clues (look in the Help -> Report a bug menu).