TotalSegmentator heartchambers high res not working

Hi,
I have CT images and I would like to segment all the heart chambers using the heartchambers highres tool. However it works fine for some images while for others there are two possible outomes: it dosen’t recognize the left vetricle or the nii.gz file is genereted but is empty. How can I solve this problem? Is this releted to the image quality?
Thanks
Ione

Which Slicer extension are you using for this?

If using TotalSegmentator, I would suggest following up on this existing issue:

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@jamesobutler Thank you for the additional information.

@Ione_Ianniruberto I would recommend to check open issues in TotalSegmentator’s issue tracker. If others have already described similar behavior then add your comments there. If all other existing open issues are unrelated then you can create a new issue. Please post the link to the existing or newly created issue here (so that people who have similar questions can follow the discussion over there).