If you see a volume in the slice viewer but you don’t see it in a scalar volume selector then the most likely reason is that the image was saved as a color image (for example, because a screenshot was taken of the original image and saved as a tiff file).
I would recommend not to use such image because its quality may have been significantly and irreversibly degraded (may have been converted to 8 bits, compressed, etc.) and physical spacing information may have been altered. Instead, try to get the original image and use that.
If you want to use this potentially degraded image anyway then you can convert it to a scalar volume using Vector to scalar volume module.