Can't download because the source file cannot be read

Support
1

I’m working on Windows 11, can’t download 5.6.2. It gets to about 15% and then stops. I get a message saying ‘can’t download because the source file cannot be read’. I have not used 3D slicer for a while, but the 4.10.2 version I used to use is crashing so I thought time to get the latest version. No luck. Currently can’t use at all.

2

Please try again. Maybe on a different computer or a more reliable network. About 1000 people download 3D Slicer every day and they don’t report any problems.

3

They all download fine without any problem on my connections.

This tells me something is stopping your download (particularly if it is consistently at the same time). make sure you are NOT behind a corporate firewall that may block downloads.

4

Thanks for replies. I have tried on a different computer, but similar response. Not corporate environment so that’s not the reason. No problem downloading anything else. I shall keep working on it. Thanks again.

5

Weird. That still looks like a unique network issue to me. No one else seems to report a download problem.

See if you can get a public wifi somewhere else and try to download from there.