Hi All, After having used Slicer 4.8.1 on Mac OS X for about 2 years, I recently had the need to move to Windows 10. I choose to download the latest version 4.10.2, however, as soon as I run it, it crash displaying a blank white screen and not responding. Is there any log file I can check? Am I ig…

Hi - It should work fine on windows 10 (it does for me). The log files are stored in your windows user account under AppData/Local/Temp/Slicer. It might be something to do with your graphics driver. You could also try the preview build.

Hi Steve, Thanks for your reply. This is my log. *[DEBUG][Qt] 09.07.2019 08:49:55 [] (unknown:0) - Session start time .......: 2019-07-09 08:49:55* *[DEBUG][Qt] 09.07.2019 08:49:55 [] (unknown:0) - Slicer version ...........: 4.10.2 (revision 28257) win-amd64 - installed release* *[DEBUG][Qt] 09.0…

I’ve erased Slicer.ini and Slicer-NNN.ini files and downloaded the latest preview. At first run of Slicer, it doesn’t crash. However, at this stage Slice put new Slicer.ini and Slicer-NNN.ini back and if I try to open it again it crashes. Basically, I need to erase those files to be able to run it a…

I’ve installed ParaView 5.7.0 anyway and it works properly.

Do you have multiple monitors connected? Have you installed any extensions or Python packages? Is there any error/warning in the application log? (you can find log of previous sessions in menu: Help / Report a bug - then select a session in the listbox).

[image] lassoan: Do you have multiple monitors connected? Yes, actually I have and I’ve just noticed that if I keep it on my main monitor I don’t need to erase .ini files to run it again. Is there anyway a way around that? [image] lassoan: Have you installed any extensions or Python pack…

[image] sim.zanoni: Yes, actually I have and I’ve just noticed that if I keep it on my main monitor I don’t need to erase .ini files to run it again. Is there anyway a way around that? This is very useful hint. Most probably Qt has issues restoring Slicer main window size. Probably you have s…

[image] lassoan: Could you give us some information about resolution and physical size of your displays? The main one is 1920x1080 23’‘; the second is 1680x1050 22’'. I’m happy to give more details, if needed. [image] lassoan: As a workaround, you can disable saving/restoring of window p…

I’ve been having the same problem, it does seem to be an issue with one of my monitors (I have 3, all 1920x1080). Slic3r 1.3.0, windows 10. On my main monitor, everything works fine. If the window opens on the right monitor I get “Not Responding”. Haven’t tried the left one, thats my netflix mon…

Slicer 4.10.2 Not responding on Windows 10 (blank screen on older laptop)

Support

lassoan (Andras Lasso) July 8, 2019, 11:55pm 4

Try latest Preview release of Slicer and these instructions: Slicer nightly version does not launch on windows and let us know what you find.

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Slicer 4.10.2 Not responding on Windows 10 (blank screen on older laptop)

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