As agreed in Should we delete topics that end up not containing any useful information?, it would be nice to establish improved procedures for curating the forum content to help users find most relevant topics and filter out redundant and incomplete posts.
Some of the suggestions included:
- introduce some guidelines on how to assign tags to topics
- encourage users to provide their feedback by using “thumbs up” and marking topics as solved
- improving the topic views by utilizing “sort by activity” option
For the reference, here is the page with all the tags we ever used: https://discourse.slicer.org/tags.
I agree “FAQ” tag is a good idea. This would NOT replace the existing FAQ on the wiki. But it could help to not only find answers to commonly encountered issues, but also identify which of the topic discussions should be reused in FAQ wiki, and how existing FAQ items could be improved.
I can also think about a tag that could mark posts as “un-helpful” or unclear/incomplete, to avoid confusion of those who find topics via google search. We should strive to link complete solutions when duplicated questions are asked, as we are doing for the most part anyway.
I guess another (relatively easy) rule could be to check the list of all tags before assigning a tag to a conversation, and maybe even go over the existing tags and rename those that look like synonyms.
Probably a lot of tag curation would need to be done by forum administrators, not users, so it does not need to bee too too simple.
Please add your thoughts!